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Façade Project Management from Survey to Handover

Façade projects bring together surveys, design, fire safety, procurement, programme, cost and the people who live and work in the building. For building owners, surveyors and duty holders, the challenge is keeping all of it under control while showing how decisions were made.

Our façade project management brings survey investigations, Pre-Construction Services Agreements (PCSA), façade design, engineering and installation under one accountable team. Experienced people, clear governance and transparent reporting give you visibility of programme, cost, documentation and safety records at every stage, supporting the responsibilities that apply under the Building Safety Act.

Starfish Construction project manager on site
THE FOUNDATION OF PROJECT SUCCESS

Skills, Knowledge, Experience and Behaviours (SKEB)

Effective façade project management relies on more than systems. Experienced, knowledgeable people and the way they behave shape the outcome.

Our integrated teams bring the skills, technical knowledge and experience to manage complex building safety work. Their behaviours build trust, help reduce risk and keep the programme under control.

As Principal Designer and Principal Contractor, we follow structured processes so that decisions are informed, activities are tracked and stakeholders are engaged throughout.

Our Façade Project Management Approach

Façade engineering projects involve many disciplines, interfaces and regulatory requirements. A partner who manages each stage gate helps reduce risk, protect programme and support long-term asset value. Our approach brings that control together across six areas.

Technical & Surveying Expertise
Façade condition surveys and intrusive investigations that identify risks before design begins.
Design & Engineering Knowledge
Envelope solutions designed to the building's fire strategy and current regulations, with constructability and cost control in mind.
Commercial & Financial Control
Transparent cost planning, governance and contract management at every stage gate, starting at PCSA.
Health, Safety & Site Leadership
Visible site leadership, clear controls and a behaviour-led safety culture, overseen by our Health, Safety, Quality and Environment (HSQE) team.
Collaborative Behaviours
Clear communication routes and respectful engagement with residents, clients and stakeholders, supported by dedicated resident liaison.
Programme Discipline
Realistic scheduling, milestone tracking and early issue resolution to keep the programme visible and under control.
As featured in Project Scotland  |  13 October 2026
The human factor in building safety: how early engagement mitigates project risk

Writing in Project Scotland, Joe Fay, our Pre-Construction Compliance and Building Safety Director, explains how early resident engagement, digital hubs and Resident Liaison Officers help keep façade remediation programmes moving in occupied buildings.

Read on Project Scotland ↗

In Focus guide
The Complete Guide to Resident and Stakeholder Engagement

How to plan engagement, support residents and keep managing agents and duty holders informed when façade works take place in occupied buildings.

Starfish Construction project team reviewing façade works on scaffolding

One Platform. Complete Visibility. Connected Stakeholders.

For every façade project we manage, Procore is the central record that connects our teams, clients, consultants and stakeholders with up-to-date project information.

Procore is our project command centre.

Schedules, documents, updates, cost reports, site activity and photographs are recorded securely in one place. This reduces uncertainty and supports timely, informed decisions. Building owners and duty holders can see how the project is progressing, where resources are deployed and how compliance evidence is being managed.

We use Procore to plan, track and communicate from day one on all of our projects. It's where pre-construction data, technical design documents, health and safety records, procurement activity and contractor updates come together.

A single structured platform replaces fragmented communication, and online access keeps everyone aligned whether they're on site or off. The result is greater control, better collaboration and clearer visibility of risk, cost and programme.

On occupied buildings, our Resident Hub gives residents and leaseholders a dedicated online source of programme updates, notices and contacts, supported by our Resident Liaison Officers.

Procore project dashboard and mobile app for a Starfish Construction façade project
A LEGACY OF INFORMATION

Safeguarding Building Information Management

Project completion is when we bring information, evidence and assurance together in a structured handover, designed around the needs of building owners, duty holders and, where relevant, the Building Safety Regulator.

We place as much emphasis on how we hand a project over as we do on planning and delivering it.

From the outset, our project teams plan for the documentation, certification and compliance information required at handover. Information is created, checked and coordinated throughout delivery, so it supports the golden thread required for higher-risk buildings under the Building Safety Act.

Pre-construction compliance is led by Joe Fay, Pre-Construction Compliance & Building Safety Director. A Chartered Construction Manager (MCIOB) and Member of the Association for Project Management (MAPM), he oversees Building Safety Regulator Gateway submissions on higher-risk buildings and builds compliance records into Procore from the outset of each project.

Golden Thread

Beyond Delivery:
Comprehensive Data for Long-term Compliance

Our digital reporting and Procore project records build a clear history of the works, including materials and systems installed, manufacturer details, fire and safety certification, warranties and guarantees. This information is organised for review and future reference.

Every client receives more than a completed façade project.

You receive a structured information set that supports long-term building safety, maintenance, transparency and accountability.

Our responsibility continues after handover. A structured aftercare and defect-management process gives clients a clear route to raise and resolve issues during the defects period.

Façade Project Management FAQs

Façade projects involve decisions about scope, responsibilities, programme, cost and information, often in occupied buildings. These FAQs answer the questions building owners, duty holders and consultants most often ask about how we plan, manage and hand over façade works, from early Pre-Construction Services Agreement (PCSA) involvement through to the information provided at handover.

What does a façade project manager do?

A façade project manager plans and controls work on a building's external walls, from surveys and design coordination to procurement, programme, cost, health and safety, resident liaison and handover. At Starfish Construction, these responsibilities sit within one accountable team, so information and decisions stay connected from first survey to final handover.

What is a PCSA and why use one for façade works?

A Pre-Construction Services Agreement (PCSA) appoints a contractor early to investigate the building, develop the design and price the works before the main contract is agreed. For façade projects, this helps identify risks, resolve design and buildability questions and give clients a more reliable view of cost and programme before work starts on site.

Read more about our PCSA approach.

How do you manage façade works in occupied buildings?

We plan works around the people who live, work in or visit the building. That means clear communication, dedicated resident liaison, controlled access and safe working zones throughout the programme. Our Project Profiles include façade works around occupied homes, within a live hotel and retail environment, and above a live NHS surgery.

How will we know how the project is progressing?

We manage every project in Procore. Clients and consultants can view schedules, documents, cost reports, site photographs and safety records in one place, at any time, giving clear visibility of progress, risk and decisions.

What information do we receive at handover?

You receive a structured record of the works, including materials and systems installed, manufacturer details, fire and safety certification, warranties and guarantees. This information is created and checked throughout delivery and organised to support your responsibilities under the Building Safety Act, including the golden thread required for higher-risk buildings.

Can Starfish Construction act as Principal Designer and Principal Contractor?

Yes. Where appointed, we fulfil the Principal Designer and Principal Contractor roles under the Building Regulations and CDM 2015, giving a single, coordinated route through design and construction. Clients and other duty holders keep their own responsibilities, and we work alongside them to meet the duties of our appointed roles.

Read more about our Principal Designer and Principal Contractor services.

Planning a façade project? Speak to our team about scope, responsibilities and a clear route forward.

Explore Our Project Profiles

Our Project Profiles show how we deliver safe, sustainable building envelope solutions across the UK, from occupied high-rise façade remediation funded by the Building Safety Fund to commercial and industrial roofing. Each one demonstrates our approach to quality, transparency and building performance.