A Warm Welcome to our new Resident Liaison Officer, Melissa Buckley
At Starfish Construction, our projects span many diverse sectors, including commercial, residential and mixed-use. Some of these projects involve direct communication with property residents, and we ensure a seamless, open and honest channel of information between us, our customers and the residents.
Our projects throughout the UK bring many long-term benefits to our customers and their clients, the residents. Whilst we are creating more visually appealing, better environments and safer buildings long term through our design and operations, we never forget how important it is to ensure minimal disruption and mitigate short-term risks.
We want to take this opportunity to introduce our audiences to our new Resident Liaison Officer, Melissa Buckley. Melissa will be an integral and essential addition to our team.
Melissa brings a wealth of knowledge, experience and management to the company operations. Having held several positions in customer-facing service roles over the past 15 years, and with previous construction sector experience, Melissa has supported organisations across both public and private sectors.
Commenting on the appointment of Melissa, Starfish Construction Group Associate Director of Projects, Joe Fay, commented:
“We are delighted to have secured Melissa to our team. She brings a wealth of knowledge, processes and management to our projects. As a business, we focus on delivering projects that meet and add value to our customer’s criteria, including developing properties that deliver better, safer environments for residents. Melissa is a critical factor in the development of our company ethos to deliver projects right, first time, every time.”
“We are continually building our teams across all divisions, and Melissa is one of several new additions to the business. Her excellent customer-facing experience, supporting organisations including: Oldham Council, First Choice Homes Oldham, Housing 21, and Regenda Homes, was appealing to us as a business. Additionally, her extensive knowledge within the construction industry and including rainscreen cladding operations added further value.”
Melissa will manage all critical aspects of data compiling, communication and reporting between the Starfish Construction management team and operatives, our customers and residents.
On her appointment, Melissa commented:
“I am delighted to join Starfish Construction. Even at this early stage, it is evident how much emphasis Starfish Construction places on quality and safety throughout projects. That makes a Resident Liaison role simpler. I am here to help the business, but I am also passionate about delivering good relationships between the company, our customers and of course the residents.”
“My role is essential in ensuring the short-term disruptive nature of construction be minimised, collaborative and mitigate risk. When considering a new role, the first thing I do is research the company. I am vigilant about entering a relationship where I can bring solutions and value and be confident that I am joining a business with the right culture, processes, and approach to match my way of delivering relationships. I had every confidence in Starfish Construction after my research and look forward to the future together.”
Melissa commented on the company procedures for new employees, stating:
“It has been an excellent welcome. Everyone has made me feel at home very quickly, and from day one, the guidance throughout the business has really helped. I’ve even had supply chain partners contributing to the process of making sure I have what I need – something that is very refreshing and demonstrates the strong and effective relationship that the business builds with our network.”
Starfish Construction is an ever-developing business with an exciting, continued growth projection. We have career opportunities across our integrated divisions and actively encourage career development for our people.