Building Stronger Communities at Winchester Mews Through Connection and Collaboration
At Starfish Construction, our commitment to Creating Sustainable Building Solutions goes beyond just bricks and mortar—it's about building lasting connections with the communities we work in. As part of our wider Corporate Social Responsibility (CSR) strategy, our focus is on leaving a positive social and environmental legacy. Whether it's through reducing waste, improving the built environment, or supporting resident wellbeing, our dedicated teams are making a real difference across our Residential projects.
Starfish Construction Resident Liaison Officer Amy Butzki recently organised two key community engagement events at Winchester Mews, Swiss Cottage, London. Our commitment to sustainability, as well as to the community, came to life through these events. We caught up with Amy as she discussed her dedication to creating better community involvement at the heart of her role at Starfish Construction.
Community Clean-Up Day – Monday 16th June 2025
Monday saw a fantastic turnout for our Community Clean-Up Day, where residents, site operatives, and Starfish Construction staff worked side by side to tidy the communal areas and surroundings of Winchester Mews. Despite the warm weather, spirits were high as everyone pitched in to remove litter, sweep walkways, and refresh the shared spaces.
The initiative not only improved the appearance of the estate but also sparked conversation around long-term cleanliness solutions. One suggestion included arranging for the local council to pressure wash and sweep the pavements twice a year, or introducing a weekly rubbish collection day to help manage waste building up from both buildings.
Amy continued, "It was inspiring to see residents take pride in their community, and we'd like to extend a huge thank you to everyone who participated."
"As Resident Liaison Officer, I had the privilege of supporting and witnessing how collaboration, communication, and care can strengthen community spirit and foster a cleaner, more connected living environment."
Amy Butzki, Starfish Construction Resident Liaison Officer
Coffee Morning – Wednesday 18th June 2025
Two days later, on Wednesday morning, residents were invited to a Coffee Morning held at the Swiss Cottage Community Centre café. Hosted by Amy and Site Manager Geanina Rusu, the informal event provided a space for conversation, questions, and feedback about the ongoing works at Winchester Mews.
Amy added, "While only a small number of residents attended, the quality of engagement was high. One resident raised some important questions about the project's end date, roofing responsibilities, and communication from the Housing Association, which we addressed during the discussion. The resident also shared concerns regarding rubbish build-up and echoed the call for regular cleaning measures from the council."
"Another resident joined us, providing positive feedback on the current work, highlighting the professionalism of the operatives and the clear communication from the project team. He left with a better understanding of the cladding removal process and the overall works schedule, which he appreciated."
Amy reiterated the benefits of the Residents Hub as a resource, which provides an excellent overview of the project's scope of work, timeline, and critical data for stakeholders. She encouraged all residents to sign up for regular update emails.
Both residents commented on the excellent communication and responsiveness, with one stating:
"Amy is always very prompt in her responses, which is not something you usually get when dealing with people in construction."
Another added:
"The operatives are very good at what they're doing – they're clean, polite, and friendly."
These events demonstrate our ongoing commitment to transparent communication, resident engagement, and fostering a sense of community spirit. They're also a small but meaningful example of how Starfish Construction's sustainability ethos extends to people and places, not just projects.
Amy summed up the events. "These two events were a great success and demonstrate why community involvement creates better communication with residents; past experiences can sometimes leave residents feeling in the dark during a project—I feel our commitment to transparency and good communication has shown them a different side to the construction sector."
We will share all feedback received with the wider resident body via our weekly updates, notice boards, and digital communications.
Starfish Construction's Resident Liaison Officers are planning more community events across our Residential Remediation Projects and look forward to sharing more updates soon.
